Service Levels

Three monthly multifamily asset management service levels, from consulting level oversight through full business plan execution, plus seven additional services. 

We offer three monthly service levels, plus seven additional services you can add whenever they're needed. The level gets set in the client agreement, asset by asset, and it can move as the asset does. There's no setup fee at any level. 

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ADVISORY

Independent eyes on the numbers, the debt, and the market. You keep execution.

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ADVISORY PLUS

Everything in Advisory, on a tighter loop, with somebody on the property.

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FULL ASSET MANAGEMENT

We take the whole function and drive the plan week by week.

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ADDITIONAL SERVICES

Seven one-off services, available at any level and quoted per engagement.

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Run on Your Asset?

How the Work Scales

Each level contains everything in the level before it. Final scope is set at engagement.

Workstream Advisory Advisory Plus Full Asset Management
POSTUREWe advise. You Execute.We advise and verify on site.We execute. Full business plan ownership.
OPERATIONAL CALLSMonthlyBiweeklyWeekly
SITE VISITSNone, remote onlyQuarterly by defaultMonthly standard
BUSINESS PLANDirectional. You drive.Directional. You driveBuilt and driven by Stellar
PM ACCOUNTABILITYVariances flaggedWritten corrective memosQuarterly scored audit
REVENUE MANAGEMENTComp survey and pricing readPlus on-site leasing reviewFull pricing and renewal strategy
VENDORS & CAPEXTrend reviewPlus on-site progress checksBid-leveling, draws, ROI tracking
REPORTINGMonthly narrative reportPlus site visit findingsOwnership and lender packages, live dashboard

Which Level

CHOOSE ADVISORY WHEN

You've got a playbook and a team running it. You just want someone independently checking the numbers and the debt every month. 

CHOOSE ADVISORY PLUS WHEN

The financials look fine, but nobody has walked the property in a while. Or the property manager needs to be held to something in writing.

CHOOSE FULL ASSET MANAGEMENT WHEN

The plan is slipping, the property manager needs real oversight, or you've run out of bandwidth. We build the plan and drive it week by week.

Request a Portfolio Review

We'll tell you where the asset is losing ground and what it would take to fix. Then you decide whether to keep going. Tell us about the portfolio and we'll set up a short call.